LuckyLauncher
107 天前
我发现总有一些人会自适应苹果的服务降级。
天才吧的定义在维基上是这样的
The Genius Bar is a technical support service provided by Apple Inc. inside Apple Stores to support the use of its products and services. The locations provide concierge-style, face-to-face support for customers from "Geniuses" who are specially trained and certified by Apple, with multiple levels of certification depending on the products serviced. Many of the services are provided for free, regardless of the product's warranty status.[citation needed] For problems that require repairs to hardware, most of the work can be completed on-site[citation needed], while customers wait.
官网上的定义是这样的
In addition to the Genius Bar for hardware repairs, you have more immediate support options. Get your questions answered by an expert via phone, chat or email. From setting up your device to recovering your Apple ID to replacing the screen, Apple Support has you covered.
楼里某些人的定义是这样的
他们培训的有标准话术和解决问题的流程,目的是为了减少服务成本,解决常见标准问题,安抚顾客情绪。而不是千方百计为你修手机电脑
我实际获取到的服务匹配不上他们的宣传这最起码也是个虚假宣传了吧