lazyfei
2015-12-22 11:32:45 +08:00
之前 moto g 也遇到类似的问题,上网找到了个方法,我试过后现在暂时没遇到突然关机的情况了:
Thank you for contacting Motorola.
I sincerely apologize for the inconvenience,Please follow some steps for battery calibration,We are sure this should fix the issue.
This option is also very simple, but at the same time, a little more time consuming.
1.Turn your phone on and charge it for 8 hours or more.
2.Unplug the charger.
3.Turn your phone off and charge it for one hour.
4.Unplug the charger.
5.Turn on the phone and wait 2 minutes.
6.Turn your phone off and charge it for one hour.
7.Unplug, turn it on and use as normal. Your battery life should now be a lot better.
A full discharge/charge will reset the microprocessor of the battery and will improve the state-of-charge estimation. We recommend that you perform this procedure once. Connect your Moto G device to a charger and allow device to charge to 100%. This should fix the issue.
For any further assistance or information please do not hesitate to contact us, quoting your Customer Reference number. We are reachable on 18001022344 to discuss the matter further with one of our experienced customer service agents. Please contact us anytime between the hours of 9:00am and 7pm Monday to Sunday.
Kind regards,
Motorola Mobility India Ltd.