在某邮轮做苦逼的服务生，看到贴出来的招人岗位有个 IT Infrastructure，我本人几乎是个小白(就是这么迷之自信)，坦白说看懂关于'IP 地址'这类的百科词条都有点困难，所以想把职位大概要求贴出来请教一下大家，对于我这样的水平有没有从入门到够格的好书推荐我看看能够去试试面试这个职位的？职位要求如下：
IT Infrastructure Specialists provide technical assistance and set up and maintain hardware, software, and networking operations. Other responsibilities include diagnosing and troubleshooting common problems. He/she installs and provides support for all IT-managed PBX telephones, PCs, and peripherals including in-stateroom entertainment (ISE) and interactive TV (ITV). A computer science degree from an accredited college or university; CompTIA A+ and/or N+certificates; working knowledge of business application suites and operating systems (Windows, Mac, and Linux); and a minimum six months of help desk experience are among the requirements for this position.