[FreeWheel] Global Support team 招聘 Support Engineer

Please send your resume to nanwang@freewheel.tv

[ About FreeWheel ]
FreeWheel, a Comcast company, has superior end-to-end technology, premium marketplace, and best in market advisory services that power the advertising businesses of the largest media and entertainment companies in the world, including AOL, DIRECTV, Fox, NBC Universal, Turner Broadcasting System and Viacom in U.S., and Sky and Channel 4 in Europe. From our unique position at the center of the premium video economy, we enable our clients to unify audiences across desktop, mobile, OTT, and traditional STB devices, and profitably monetize their content. Headquartered in San Mateo, with offices in New York, London, and Beijing, FreeWheel stands to advocate for the entire industry through the FreeWheel Council for Premium Video.

[ About The Opportunity ]
FreeWheel Global Support is the service delivery leader in the Advertising Management Industry for Premium Video. Support Engineers help Customers drive success in the new TV ecosystem. The team ’ s contribution is White Glove Service and our product is knowledgeable, empowered customers who champion the FreeWheel brand.

[ About Responsibility ]
For the right candidate, this position will allow for tremendous growth and the opportunity to deliver enterprise-level Customer value to industry leaders in the TV ecosystem. Some travel, 10-25%, will be needed. On-call rotational work on some nights, weekends, and during live events is expected.
• Grow into a Subject Matter Expert in market-leading technologies.
• Advocate for Customer Success throughout the organization.
• Train customers to succeed on the FreeWheel platform.

[ About Qualification ]
• Should be Native English speaker or on a similar level.
• A Computer Science, Engineering, or related major will be an advantage.
• “ Be like water, my friend ” and adapt to rapidly changing circumstances.