[社招内推] [MicroStrategy 微策略] Support Engineer

[社招内推] [ MicroStrategy 微策略] Support Engineer

[招聘单位] 微策略中国研发中心 MicroStrategyChina Technology Center （简称 CTC ）是微策略全球最大的海外研发中心和技术支持中心，创建于 2007 年，目前拥有 300 多名员工。CTC 坐落在美丽的杭州西子湖畔，办公环境优雅舒适。90%以上的技术工程师拥有海内外知名大学的硕士或博士背景。作为全球最大的海外研发中心，CTC 的工程师全程参与到核心产品的设计、开发与测试，是微策略全球技术团队中最重要的力量。

[薪资待遇] 月薪范围：12-15K 薪水架构 Base *14

美资外企, 上班不打卡，弹性工作制。20 天带薪年假，10 天带薪病假完善的福利制度：法定五险一金，优质的商业医疗、人身意外等综合保险计划，同时我们为员工的家人提供附加的商业医疗、意外保险，确保员工及家人的综合医疗及意外保障，还有年度体检、节日贺礼、入司周年礼、生日大礼包及各种祝福奖励 work life balance, 工作氛围好，环境佳，每天研磨咖啡，新鲜水果，私教上门授课那是标配！更有去美国或者波兰工作交流的机会，还等什么呢，赶紧上车呀！

[工作地点] 杭州

[内推邮箱] 中文简历，标题注明职位。 343471829@qq.com

[职位详情] 招聘职位：Cloud System Engineer 工作地点：杭州

本科或以上，理工科专业为佳较强的技术和分析技能，良好的中英文沟通。有技术支持经验优先。 https://jobs.smartrecruiters.com/ni/MicroStrategy1/eb9e9a6f-e35f-4f37-82b9-28b80729a7fa?internal=true

职位描述:

o Provide complex and challenging support for MicroStrategy ’ s Business Intelligence product suite and its underlying technologies

o Develop strong relationships with MicroStrategy customers and partners through daily interactions during customer project development and production system maintenance

o Find creative and sophisticated solutions to problems reported while using MicroStrategy ’ s product suite through analytical talent and strong troubleshooting abilities.

o Work in a strong team environment to provide unparalleled support to customers in a wide variety of industries

o Prioritize and communicate product defects and enhancements to development teams

o Contribute to research and growth of the MicroStrategy Knowledge Base by creating customer-facing documentation of all technical solutions and product documentation addendums

岗位要求： o Bachelor ’ s degree or above, preferably in a technical field (Engineering, Physics, Mathematics, Computer Science)

o Strong technical and analytical skills

o Excellent communication skills

o Java, Visual Basic, HTML, XML/XSL, ASP, SQL technologies are a plus

o Database (SQL, RDBMS) knowledge is a plus

o Customer service experience is a plus