App Store 上架驳回：'Unable to login to the app.'

rt.

楼主的 App 因此(App Store 测试人员无法登录)，连续被驳回了三次。

Guideline 2.1 - Performance - App Completeness

We discovered one or more bugs in your app when reviewed on iPad running iOS 13.2.2 on Wi-Fi.

Specifically, we were unable to login to the app.

Next Steps

To resolve this issue, please run your app on a device to identify any issues, then revise and resubmit your app for review.

If we misunderstood the intended behavior of your app, please reply to this message in Resolution Center to provide information on how these features were intended to work.

For new apps, uninstall all previous versions of your app from a device, then install and follow the steps to reproduce the issue. For updates, install the new version as an update to the previous version, then follow the steps to reproduce the issue.

提交前的测试

在此次被驳回的版本中，小子向 App Store 提供的测试账号在 Netowrk Link Conditioner 中的所有网络情况下均可登录(除去 100% Loss)，帮忙参与测试的楼主的小伙伴们(包括在老美读书的)也均无此问题。

PS: 服务器在上海

Help Wanted

非常头大，不知道该如何进一步排查重现。

大家是否曾遇到过此类情况？

udtrokia

2019-11-18 15:07:59 +08:00

> 提供给测试人员的账号密码是否正确？
> 登录 API 没用 IP 地址吧？测试人员的那台 iPad 是 IPV6 的网络。

1. 测试账号是纯账号，没有密码，测试人员发给小子的截图上输入的账号正确无误，__倒不会是账号密码错误的问题__。
2. IPV6，还真有可能是这个问题~ 之前 API 用域名的时候，测试人员貌似是可以登录的，当时的驳回理由是功能过少。。。

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> 可能得套一层有海外节点、或者支持 IPv6 的 CDN 了

get!

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多谢两位大佬 @kera0a @zhanghb ！我这就去试试！