[FreeWheel] 北京研发中心 Global Service Team 招聘 Support Engineer

[LindaWang]

[求推荐职位] FreeWheel Global Service Team 招聘 Support Engineer
欢迎 1-3 年工作经验或 19 年留学归来的小伙伴联系我哦~[e-mail]
[主要技能] 掌握和学习广告行业以及 FreeWheel 的业务知识，直接对接欧美大客户，解答技术&系统使用问题，并和工程师一起讨论解决方案，并有不定期的出国培训机会哦~~~

[ FreeWheel ]    
我们是一家做互联网视频广告投放的美资公司，成立于 2007 年，并于 2014 年被美国最大的传媒集团 Comcast 收购。FreeWheel 拥有业界最完整的广告管理解决方案。专注服务于全新电视生态系统，我们帮助客户管理并变现高端视频内容，使之在品牌安全的条件下充分发挥商业价值。凭借领先技术和独树一帜的咨询服务，我们助力众多全球顶级媒体和娱乐公司开展广告业务。FreeWheel 总部位于美国加州圣马特奥，在纽约、伦敦、巴黎、北京等全球各地设有分支机构。目前 90%美国主流电视媒体和运营商使用我们的广告平台。     
          
[ Beijing 研发中心 ]      
FreeWheel 北京研发中心是 FreeWheel 在全球的第一个研发中心，也是最重要的产品技术中心。     
研发团队与产品、运维等团队紧密合作，负责世界上最大的视频广告平台的设计、开发、测试和维护工作，帮助美国和欧洲主流电视媒体运营每年数百亿美元的广告业务，在数字时代更好地挖掘其视频内容的商业价值。   


[ About FreeWheel ]
FreeWheel, a Comcast company, has superior end-to-end technology, premium marketplace, and best in market advisory services that power the advertising businesses of the largest media and entertainment companies in the world, including AOL, DIRECTV, Fox, NBC Universal, Turner Broadcasting System and Viacom in U.S., and Sky and Channel 4 in Europe. From our unique position at the center of the premium video economy, we enable our clients to unify audiences across desktop, mobile, OTT, and traditional STB devices, and profitably monetize their content. Headquartered in San Mateo, with offices in New York, London, and Beijing, FreeWheel stands to advocate for the entire industry through the FreeWheel Council for Premium Video.

[ About The Opportunity ]
FreeWheel Global Support is the service delivery leader in the Advertising Management Industry for Premium Video. Support Engineers help Customers drive success in the new TV ecosystem. The team’s contribution is White Glove Service and our product is knowledgeable, empowered customers who champion the FreeWheel brand.

[ About Responsibility ]
For the right candidate, this position will allow for tremendous growth and the opportunity to deliver enterprise-level Customer value to industry leaders in the TV ecosystem. Some travel, 10-25%, will be needed. On-call rotational work on some nights, weekends, and during live events is expected.
• Grow into a Subject Matter Expert in market-leading technologies.
• Advocate for Customer Success throughout the organization.
• Train customers to succeed on the FreeWheel platform.

[ About Qualification ]
• Should be Native English speaker or on a similar level.
• A Computer Science, Engineering, or related major will be an advantage.
• “ Be like water, my friend ” and adapt to rapidly changing circumstances.