Responsibilities • Install and configure computer systems, applications and tools for existing users and new hires. • Support and troubleshoot issues for operating systems, applications, tools and network. • Managing of the hosted platform including routing, load balancing, scalability, caching, security…
Qualifications • Good oral and written communication skills. • Ability to communicate technical concepts clearly. • Ability to prioritize and manage simple tasks. • Bachelor’s Degree with a major in information technology, or computer science related. • Support experience with various operating systems (Windows, Linux and Mac) and applications (Office suite, Sugar, …). • Support experience in installing and configuring desktops, laptops, video conference and networking. • Experience in administrating cloud servers. • Experience in development environment administration (nginx, MySQL, PHP, JAVA, Git, Jenkins, …). • Experience with at least one scripting/programming languages is a plus. • Experience in automated deployment and troubleshooting live issues is a plus.