何解 “Confirm your address to restore your YouTube Premium access”

[mrhhsg]

上的咖喱味的车，大概正常使用了大半年，11 月 2 日收到 google 邮件，内容如下：

"Your YouTube Premium access is on hold. To restore it, we need you to confirm that you meet the eligibility requirements of the YouTube Premium family plan. All family members must live in the same household (residential address) as the family manager. Learn more.

You can contact us anytime by phone, email, or live chat."

然后昨天（ 11 月 15 日）发现会员无法使用了。联系车主，车主那边没有异常。

[OIdDriver]

同问，怎么解决？

[rivt]

之前上美区的时候也碰到过，联系客服确认下地址就可以解封了。后来再又碰到过一次，也是联系客服解决的。怀疑是谷歌会定时查一下用户 IP ，如果超过一段时间不是当地 IP 就会收到警告邮件。后来几个月里每月用当地 IP 挂几个小时就再也没收到过。不知道印度区是否相同。

[mrhhsg]

@OIdDriver 联系客服解决

[OIdDriver]

@mrhhsg 给客服发什么内容呢？说地址更新了，让客服帮忙看看？

[DopaminePlz]

同样的问题

[mrhhsg]

@OIdDriver
@DopaminePlz
下面是我回复支持的邮件内容：

1. What is the ZIP code of your current residence? -- 89148
2. Do you live in the same household/residential address as your Manager? -- Yes
3. What is your Manager's ZIP code? --89148
4. Are you currently travelling outside of the same state/country as your Manager? -- No
5. Did you receive an email from us recently about address verification? -- Yes

[DopaminePlz]

@mrhhsg 参考你的这个回答，我的已经恢复了。谢了。