jyhmijack
2013-09-15 08:34:50 +08:00
I just want to start off by saying thank you to everybody and their patience. I know this situation has been very frustrating and long, and I can assure you we are doing our best. We are still restoring VPS' via support ticket request. While doing this, we have noticed that a small percentage of the backups were corrupted after being restored. Those of you that are wondering why it’s taking so long for us to get to your ticket, I wanted to clear that up. There are a lot of customers impacted and this is a very timely process and the ChicagoVPS team is going through them very carefully.
I want to state again that there will be compensation for all clients affected by the compromise. We would like to thank you again for your patience, and we are getting closer to getting everything back in working order.
Thank you,
The ChicagoVPS Team