3 月 24 日(当地时间),OpenAI 解释了 3 月 20 日将 ChatGPT 短暂下线的原因。OpenAI 表示,由于用户看到另一个用户的姓名、电子邮件地址、地址、信用卡号码的最后四位数和卡的到期日的问题而下线,并紧急修复了这个错误。
据悉,泄露的用户数据约占付费版“ChatGPT Plus”会员的 1.2%,已联系到所有可能受到影响的用户。
来源: https://openai.com/blog/march-20-chatgpt-outage
以下为原文
- Open a subscription confirmation email sent on Monday, March 20, between 1 a.m. and 10 a.m. Pacific time. Due to the bug, some subscription confirmation emails generated during that window were sent to the wrong users. These emails contained the last four digits of another user’s credit card number, but full credit card numbers did not appear. It’s possible that a small number of subscription confirmation emails might have been incorrectly addressed prior to March 20, although we have not confirmed any instances of this.
- In ChatGPT, click on “My account,” then “Manage my subscription” between 1 a.m. and 10 a.m. Pacific time on Monday, March 20. During this window, another active ChatGPT Plus user’s first and last name, email address, payment address, the last four digits (only) of a credit card number, and credit card expiration date might have been visible. It’s possible that this also could have occurred prior to March 20, although we have not confirmed any instances of this.
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