现在症状是显示无服务,联系客服基本确定被锁,大致情况如下: 1.1 月份闲鱼上买了个号,原户主是从 gv 上转的号码,用了 2 个月正常,主要就收验证码 2.3.11 收到一条短信提示账号异常:“Your account has been suspended due to suspicious and/or unreasonable activity. Please contact Customer Care by dialing 611 or 1-888-777-0446”,个人猜测可能是因为事发前几天用国内号码跟这个手机号进行了几次互拔测试,都没接通。 3.提示异常后用 ultra mobile app 可以登录,但是不能充值,提示啥忘了,后来我用官网网页登录账号充了 5 刀,再回到 app 就正常了,过了几天账单日也正常扣款,我以为没事了 4.期间收到几次“G-503343 是您的 Google 验证码“之类的验证短信,都不是本人操作。 5.大概 4.11 前后突然没信号了,ultra mobile app 无法登录,提示账号密码错误,尝试各种方法无果,等了几天联系官网客服,得到如下答复:“I'm really sorry xxx, I'm trying to enter to your account but the system is not giving me access, is only telling me that for restore your service please contact us at 855-826-9723, so I ask you that please, contact this phone number for restore your service as soon as possible”