气死我了 Google Cloud 里面还有 1300 多刀 Google 把我计费账户关了

[holinhot]

无缘无故计费账号被关闭 服务被暂停 里面还有 1300 多刀
剩餘額度
(US$1,362.72)

联系支持的答复也是

Hello,

I've fully investigated your case once more. I regret to inform you that your account will remain closed. The projects associated with this billing account 022B04-E71B39-F2D66D will remain suspended.

As per Google Cloud Platform Terms of Service (Section 7.1), Google may discontinue any Services or any portion or feature for any reason at any time without liability to Customer.

I will now close this case.

Kind regards,

Michele
Technical Support Representative
Google Cloud Platform Billing

为了应用先跑起来 我又开了个计费账户。我平均一个月消费大概 2000 刀 已经考虑撤离 Google Cloud 了

[hljjhb]

any...any...any...any...

只能说服

[yylzcom]

楼主是自建推广邮件平台被停了？还是和这有关的 DNS 业务？

/t/175424
/t/237521
/t/213969
/t/214069

[yangqi]

@ichigo 这是声誉的问题，国内公司普遍声誉太差，国外普遍比较好，何况这还是 google

[yangqi]

@yylzcom 推广邮件平台？莫非发的垃圾邮件被人举报了？

[holinhot]

@bilok 我有啥没说 我就放了一个 dns 集群。和 2 个 CDN 节点
我从来没搞邮件平台
Google 也不提供任何关停理由 如果像你们想的 abuse 那也有个 abuse 事件吧

我从未收到关计费账户的任邮件不知道是他们没发送还是把我账户停了 dns 集群不工作导致我收不到 Google 发来的邮件
@yangqi
@hljjhb
@chinawrj
@ichigo
@kylinj
@loudis
@yangqi
@vbs

[heeroz]

感觉 Google 的客服就是这样，不知道是因为中国客户，还是就是这样，总之各种吃屎的感觉。其他亚马逊就很好，就连 Paypal 那么坑爹的至少客服也都比 Google 讲道理。

[blacktulip]

这种事情你用英文写个有理有据的发到 HN 上也许有一点机会还能管点儿用

[yylzcom]

@holinhot 那你好歹写信问一下原因啊？账户 suspend 钱也拿不回来？真是无故关停，想办法维权吧，去一些大的国外论坛发帖子，怎么都要给个原因和解释的吧

[yahoo21cn]

google 这种骗子公司本来就是这样

[yangqi]

@heeroz
@holinhot 刚才搜了一下貌似 google 就是这样，关账号基本什么也不说，大部分都是因为账号违反了 TOS 被员工看见了，然后就把整个账号关掉。这个有点吓人了

慢慢开始导出备份所有 google 的数据

[yangqi]

看完这篇文章感觉不能太依赖任何单一的公司了

http://www.slate.com/articles/technology/future_tense/2013/04/life_without_google_when_my_account_was_suspended_i_felt_like_i_d_been_dumped.single.html

[Andy1999]

不见得 G 比 BAT 好到哪里去 至少 BAT 不会随便关你账户删你数据

[aivier]

@Andy1999 百度不是强制要求绑定手机号、永久存储贴吧已删除内容么

[Andy1999]

@aivier 我在说同类产品

[qian19876025]

@holinhot dns 集群 应该会有问题 如果配错了就变成 攻击大炮了

[holinhot]

@qian19876025 你想多了 有没有攻击一看流量图不就知道了

[holinhot]

@yylzcom 维个毛权 有那时候时间与金钱去维权 还不如趁早搬离 永远绝后患
人家大公司专业律师团队 你维权个就是个吃亏的
@heeroz
之我我是用 aws 的 感觉真的很好 感觉 google cloud 就和腾讯云一个样 土豪有钱折腾着玩 至于赚不赚钱无所谓了 aws 企业用户量甩 google cloud 几条街

[neoblackcap]

@holinhot google cloud 对比 AWS, Azure 没有优势啊

[AnyOfYou]

7. Deprecation of Services

7.1 Discontinuance of Services. Subject to Section 7.2, Google may discontinue any Services or any portion or feature for any reason at any time without liability to Customer.

7.2 Deprecation Policy. Google will announce if it intends to discontinue or make backwards incompatible changes to the Services specified at the URL in the next sentence. Google will use commercially reasonable efforts to continue to operate those Services versions and features identified at https://cloud.google.com/terms/deprecation without these changes for at least one year after that announcement, unless (as Google determines in its reasonable good faith judgment):

(i) required by law or third party relationship (including if there is a change in applicable law or relationship), or

(ii) doing so could create a security risk or substantial economic or material technical burden.

The above policy is the "Deprecation Policy."

是不是和 “ create a security risk or substantial economic or material technical burden.” 有关。

[holinhot]

@AnyOfYou 这个项目在 google 上运行了半年左右并没有 create a security risk or substantial economic or material technical burden.