AWS 从入门到删号跑路
LokiSharp · LokiSharp · 2016-06-24 11:48:01 +08:00 via iPhone · 6139 次点击这是一个创建于 3077 天前的主题，其中的信息可能已经有所发展或是发生改变。
Hello,
Thank you for contacting AWS Billing and Accounts support and I'm sorry; we're currently only able to correspond in English.
Following on from our conversation, please accept my apologies for the charges for EC2 usage that you're seeing on your account. I've had a look at your account and I can confirm that it is currently eligibly for the Free Tier, however we are currently experiencing a problem where customers on the Free Tier are seeing charges accruing for their EC2 usage. Our engineers are currently working on fixing this problem and I can assure you that your payment card will not be charged as I've added a credit to cover the charges in the amount of $32.90. This credit will automatically be deducted from your next bill so you won't have to pay the charge. This credit can be viewed here: https://console.aws.amazon.com/billing/home#/credits.
From our conversation, I also undestand that you'd like to close your account. Our security policy prevents us from closing your account on your behalf, but you can close your AWS account yourself by clicking the link below, scrolling to the bottom of the page, and clicking on the Close Account checkbox and button.
https://console.aws.amazon.com/billing/home#/account
Once you close your Amazon Web Services account, you will no longer be able to access the AWS Management Console, any resources on your account will be terminated, and any Access Keys you have will be deactivated.
You will not lose access to the Billing and Cost Management Console, so you'll still be able to view information about your account's past billing and activity. Note that if you have been using any opt-in services this month, you may still receive a charge.
This will have no effect on any Amazon.com accounts that share the same email address as this AWS account.
If you would ever like to reinstate this account in the future, feel free to contact us in Support Center and request your account be reinstated. We'll be happy to assist you:
https://console.aws.amazon.com/support/
I note that you've also created case 1787369191 for this same issue and I will therefore be resolving that case as a duplicate.
I hope that helps, but please let me know if you have any other questions.
Best regards,
Justin C
Amazon Web Services
We value your feedback. Please rate my response using the link below.
===================================================
To contact us again about this case, please return to the AWS Support Center using the following URL:
https://console.aws.amazon.com/support/home#/case/?displayId=1787385911&language=en
(If you are connecting by federation, log in before following the link.)
*Please note: this e-mail was sent from an address that cannot accept incoming e-mail. Please use the link above if you need to contact us again about this same issue.
====================================================================
Learn to work with the AWS Cloud. Get started with free online videos and self-paced labs at
http://aws.amazon.com/training/
====================================================================
Amazon Web Services, Inc. is an affiliate of Amazon.com, Inc. Amazon.com is a registered trademark of Amazon.com, Inc. or its affiliates.
Thank you for contacting AWS Billing and Accounts support and I'm sorry; we're currently only able to correspond in English.
Following on from our conversation, please accept my apologies for the charges for EC2 usage that you're seeing on your account. I've had a look at your account and I can confirm that it is currently eligibly for the Free Tier, however we are currently experiencing a problem where customers on the Free Tier are seeing charges accruing for their EC2 usage. Our engineers are currently working on fixing this problem and I can assure you that your payment card will not be charged as I've added a credit to cover the charges in the amount of $32.90. This credit will automatically be deducted from your next bill so you won't have to pay the charge. This credit can be viewed here: https://console.aws.amazon.com/billing/home#/credits.
From our conversation, I also undestand that you'd like to close your account. Our security policy prevents us from closing your account on your behalf, but you can close your AWS account yourself by clicking the link below, scrolling to the bottom of the page, and clicking on the Close Account checkbox and button.
https://console.aws.amazon.com/billing/home#/account
Once you close your Amazon Web Services account, you will no longer be able to access the AWS Management Console, any resources on your account will be terminated, and any Access Keys you have will be deactivated.
You will not lose access to the Billing and Cost Management Console, so you'll still be able to view information about your account's past billing and activity. Note that if you have been using any opt-in services this month, you may still receive a charge.
This will have no effect on any Amazon.com accounts that share the same email address as this AWS account.
If you would ever like to reinstate this account in the future, feel free to contact us in Support Center and request your account be reinstated. We'll be happy to assist you:
https://console.aws.amazon.com/support/
I note that you've also created case 1787369191 for this same issue and I will therefore be resolving that case as a duplicate.
I hope that helps, but please let me know if you have any other questions.
Best regards,
Justin C
Amazon Web Services
We value your feedback. Please rate my response using the link below.
===================================================
To contact us again about this case, please return to the AWS Support Center using the following URL:
https://console.aws.amazon.com/support/home#/case/?displayId=1787385911&language=en
(If you are connecting by federation, log in before following the link.)
*Please note: this e-mail was sent from an address that cannot accept incoming e-mail. Please use the link above if you need to contact us again about this same issue.
====================================================================
Learn to work with the AWS Cloud. Get started with free online videos and self-paced labs at
http://aws.amazon.com/training/
====================================================================
Amazon Web Services, Inc. is an affiliate of Amazon.com, Inc. Amazon.com is a registered trademark of Amazon.com, Inc. or its affiliates.
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1
ThinkCat 2016-06-24 13:25:36 +08:00
TLNS
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2
Heavytiger 2016-06-24 15:34:53 +08:00
怎么删号？
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3
willhunger 2016-06-24 22:47:27 +08:00
同样用的免费，可是快要过期了，同问怎么删除
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4
iLtc 2016-06-25 08:07:55 +08:00
@Heavytiger
@willhunger 访问 https://console.aws.amazon.com/billing/home#/account ，翻到页面最底部，勾选那个关于删号的须知，然后点击红色的按钮删号。 从回复来看客服还是挺负责的嘛~ |
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