Outlook 邮箱宕机了

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这是一个创建于 2025 天前的主题，其中的信息可能已经有所发展或是发生改变。

就我自己所观察到的情况，网页版在几分钟前会卡在 loading 界面无限转圈，而现在是会出现下面的错误信息；邮件客户端可以正常收信，但无法下载附件。企业版 Outlook 邮箱（ outlook.office365.com ）好像不受影响。

错误信息:

发生错误
连接到此邮箱的活动会话太多。请关闭其他打开的会话，然后在几分钟后再次尝试登录。如果多个用户共享此邮箱，请确保其他用户在您尝试之前注销。

cId: 2A0C6BC61783461D81E0E084A49272CA
app: Mail
st: 500
reqid: 7fbb67a4-9a81-4d0b-8216-ab2a11a856ae
wsver: 15.20.1987.13
efe: BN7PR06CA0005, HK2PR02CA0141
ebe: BN6PR11MB2020
et: ServerError
esrc: SessionData
err: Microsoft.Exchange.Data.Storage.TooManyObjectsOpenedException
estack: Microsoft.Mapi.MapiExceptionSessionLimit
ts: 2019/6/14 13:16:43

第 1 条附言 · 2019-06-14 22:22:23 +08:00

https://downdetector.com/status/outlook

已经挂了不止一个小时了……

第 2 条附言 · 2019-06-15 00:44:05 +08:00

经历了好几个小时之后它终于好了，所以我要下沉该贴了

邮箱

outlook

Microsoft

会话

10 条回复

CrabAss

2019-06-14 21:38:23 +08:00

……现在又变成无限转圈了

SimonOne

2019-06-14 22:09:21 +08:00

天津长城宽带一切正常

imbushuo

2019-06-14 22:15:43 +08:00 via iPhone

是的有一个 partition 的邮箱访问服务器 degraded 了。有人在修了（

ladypxy

2019-06-14 22:17:40 +08:00

海外党表示一切正常

ronman

2019-06-14 22:19:02 +08:00

https://downdetector.com/status/outlook
确实，有不少人报告了

dugive

2019-06-14 22:40:24 +08:00

前几天确实有宕机现象，所以多个邮箱是很有必要啊

ericgui

2019-06-15 00:19:30 +08:00

可能不是宕机哦。。。。

imbushuo

2019-06-15 00:53:44 +08:00

@ericgui https://icm.ad.msft.net/imp/v3/incidents/details/126427816/home

应该 mitigated 了，楼主再看看？

imbushuo

2019-06-15 00:55:35 +08:00

@imbushuo 啊其实还有 #127004390 （

aqutor

2019-06-15 00:56:18 +08:00

故障通告

Title: Can't access Exchange

User Impact: Users may have been unable to access the Exchange Online service.

More info: Additionally, users may have been experiencing delays sending or receiving email that utilized Transport Layer Security (TLS).

Final status: We've validated that service has been restored and email is being delivered as expected.

Scope of impact: Impact was specific to a subset of users who were served through the affected infrastructure.

Start time: Friday, June 14, 2019, at 9:15 AM UTC

End time: Friday, June 14, 2019, at 4:27 PM UTC

Root cause: A trust connection issue between subsets of our service infrastructure was causing an issue where users may have been unable to access the Exchange Online service. Additionally, users that were able to access the service may have experienced delays when attempting to send and receive email.

Next steps:
- We're reviewing service logs to better understand why there was a trust connection issue within a subset of our infrastructure and to determine a plan to better identify these problems sooner.

This is the final update for the event.