我在 GUNNAR 天猫上看到有夹片,但是美国官网上没有,就给美国客服发了如下的邮件询问:
I saw this on www.telefieldvision.com
but i can't find it on gunnars.com
Is this your product?

然后客服回的邮件内容是这样的:
Thank you for contacting us today.
Unfortunately, it seems that this is an item that we no longer carry on our website. It is indeed a Gunnar's product that just so happens to no longer be available for purchase through our website.
I apologize for any inconvenience this may cause you.
Please let us know if you have any additional questions or concerns.
这确实是他们的产品,只是恰巧不能通过他们的网站购买?
我英语不好,客服的意思到底是啥?